This 3rd. generation transmission repair business had a great following in years past. They approached our team to help them join this generation’s reliance on computers and now smart devices.
This business was struggling to grow. When we met, they were plagued with negative reviews. They did not know how to invite positive reviews or how to respond to poor reviews. And they were upset when reminded by family members (owners of competing shops) how fast their businesses were growing.
We deployed our local listing and review management product. And we trained them on how to graciously respond to negative comments.
Today, the shop is consistently earning 3.5 to 4 stars. Website traffic has increased and the family is very happy with the amount of business they are doing.
Like what you see?
We’d love to add you to our growing list of happy clients!